SHIPPING

How much does shipping cost?

Don't worry about shipping cost. We offer free shipping to all of the products.

Do you ship internationally?

Yes! We support shipping to Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Israel, Italy, Japan, Korea, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom & United States. More Countries will be available soon. If you wish to purchase from our store but your country is not in the list, please drop us an email and we will try to arrange it for you.

How long will it take to get my order?

Normally your orders take approximately 10-20 business days to be delivered to you. Shipping time might vary depending on the location, shipping method and other factors. Due to the current COVID-19 pandemic, shipping might take more time than usual.

Where is my package?

Once the order has shipped, we will email or SMS your tracking number to you. You may track your orders in our website (https://qrioustrend.store/apps/parcelpanel) by inserting your order number & email address, or tracking number. If you did not receive our email or SMS for tracking numbers, please check your junk/spam folder, or email to us. Sometimes you might not be able to track your item because the shipping company has not yet activated the tracking order. If this is the case with your order, please check back soon.

​Why haven’t I received an order confirmation after payment made?

As long as funds has been deducted from your account you can be certain that your order has been processed. If you didn’t receive your confirmation e-mail and it isn’t in your spam folder, reach out to our customer support at support@qrioustrend.store.com and we will help you out.

PRODUCT

​Can I change my order after it is completed?

As long as we haven't ship your products, the answer is "Yes".

PAYMENT

What methods of payment do you offer?

We currently accept payments by Visa, MasterCard, American Express, JCB, Diners Club & Discover credit card through our payment provider Stripe. We do also accept payments by Paypal.

Is my information and payment secure?

Yes. We will never share your information to others, as we respect and value your privacy. Please refer to our privacy policy (https://qrioustrend.store/policies/privacy-policy) for more information.

ACCOUNT

Do I need to register an account to make order?

No, you may checkout as guest. In fact, by registering an account with us, you will enjoy quick checkout progress, easy view on order status & history, and receive ours new releases & special promotions before anyone else!

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